Store policy
Privacy Policy
Last updated: 1 June 2026
This policy explains how i7 Solutions collects and uses customer information for the ArthBooks ecommerce storefront.
Information we collect
- Name, phone number, email address, billing address, shipping address, and order details.
- Payment status, payment reference IDs, shipment tracking details, and support messages.
- Basic website/session information needed for cart, checkout, security, and service reliability.
How we use information
- To process orders, collect payments, create shipments, share tracking updates, and provide support.
- To prevent fraud, resolve disputes, maintain records, and meet legal or tax requirements.
- To improve product availability, catalog quality, and customer service.
Payments and shipping partners
- Online payments are handled through Cashfree. We do not store card, UPI, net banking, or wallet credentials.
- Shipping details may be shared with Shiprocket and courier partners so orders can be delivered.
- Customer communication may be sent through WhatsApp, phone, email, or SMS when needed for an order.
Data retention and contact
- Order and transaction records are retained as needed for support, accounting, warranty, tax, and legal purposes.
- For privacy questions or correction requests, contact i7 Solutions using the WhatsApp/contact link on this website.